ASML is a leading company in the semiconductor industry that develops machines for microchip production. With over 40,000 employees and more than 60 locations globally, ASML provides the technological foundation for nearly all modern electronics.
Due to ASML's rapid growth, the Legal & Compliance department has been receiving an increasing number of inquiries regarding internal policy matters. Employees often had to wait several days for responses, leading to delays and an increased workload. Additionally, there was a risk of inconsistent answers, as multiple colleagues were involved in providing responses.
Datacation has developed an AI assistant that automatically answers legal questions. This assistant utilizes advanced language models and is trained on internal policy documents, enabling it to quickly and accurately find relevant information.
To enhance reliability, a source reference has been included, allowing employees to not only receive answers but also see the original source of the information. Furthermore, the solution has been integrated into ASML's existing systems, featuring role-based access for added security.
With the AI assistant, ASML has enhanced its internal legal support and lessened the workload for L&C.
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